:root{font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#172033;background:#f6f8fb}
*{box-sizing:border-box}body{margin:0}.shell{min-height:100vh}
.topbar{height:70px;background:#fff;border-bottom:1px solid #e5e9f0;display:flex;align-items:center;justify-content:space-between;padding:0 32px}
.topbar strong{display:block;font-size:17px}.topbar span{color:#7a8495;font-size:12px}.userbar{display:flex;align-items:center;gap:14px}
.userbar>span:first-child{color:#172033;font-size:14px}.role{background:#eef2f7;padding:5px 9px;border-radius:99px;text-transform:capitalize}
.content{max-width:1220px;margin:0 auto;padding:34px 24px}.hero{display:flex;justify-content:space-between;align-items:center;margin-bottom:24px}
.hero h1{margin:0 0 5px;font-size:30px}.hero p{margin:0;color:#758094}
.status-card{background:#fff;border:1px solid #e3e8ef;border-radius:16px;padding:22px;display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:20px}
.eyebrow{font-size:12px;text-transform:uppercase;letter-spacing:.08em;color:#7c8798;margin-bottom:8px}.big-status{font-size:24px;font-weight:750}
.status-actions{display:flex;flex-wrap:wrap;gap:8px}.status-btn,.ghost,.small{border:1px solid #d8dee8;background:#fff;border-radius:9px;padding:10px 13px;cursor:pointer}
.status-btn{font-weight:650}.status-btn[data-status="available"]{background:#e7f7ed;border-color:#9ed7b4;color:#177245}
.status-btn[data-status="on_call"]{background:#fde8e8;border-color:#f2aaaa;color:#b42318}
.status-btn[data-status="not_available"]{background:#eee8ff;border-color:#c7b7f2;color:#6b46c1}
.status-btn[data-status="break_training"]{background:#fff4cc;border-color:#e5cb63;color:#8a6500}
.status-btn.selected{box-shadow:0 0 0 2px #172033;border-color:#172033}
.primary{background:#172033;color:#fff;border:0;border-radius:9px;padding:11px 15px;font-weight:650;cursor:pointer}
.primary-small{padding:8px 11px}.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:22px}
.stat{background:#eaf3ff;border:1px solid #cfe2ff;border-radius:14px;padding:20px}.stat span{display:block;color:#55708f;font-size:13px;margin-bottom:8px}
.stat strong{font-size:27px}.subsection-title{font-size:16px;font-weight:750;margin:4px 0 10px}
.panel{background:#fff;border:1px solid #e3e8ef;border-radius:16px;padding:22px;margin-bottom:22px}
.panel-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px}.panel h2{margin:0;font-size:18px}
.followup-head{margin-top:28px}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse}
th,td{text-align:left;padding:13px 10px;border-bottom:1px solid #edf0f4;font-size:14px}th{color:#7b8596;font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.04em}
small{color:#8a94a4;font-weight:400}.pill{display:inline-block;border-radius:99px;padding:5px 9px;font-size:12px;font-weight:650}
.status-available{background:#e7f7ed;color:#177245}.status-on_call{background:#fde8e8;color:#b42318}
.status-not_available{background:#eee8ff;color:#6b46c1}.status-break_training{background:#fff4cc;color:#8a6500}
.outcome-closed_mapd{background:#e7f7ed;color:#177245}.outcome-closed_mapd_ancillary{background:#dff7ea;color:#11613a}
.outcome-not_closed{background:#fbe8e8;color:#a63b3b}.outcome-follow_up{background:#fff0db;color:#9b5b00}
.outcome-pending{background:#eef2f7;color:#657187}
.login-wrap{min-height:100vh;display:grid;place-items:center;padding:20px}.login-card{width:min(420px,100%);background:#fff;border:1px solid #e3e8ef;border-radius:18px;padding:32px;box-shadow:0 12px 40px rgba(30,45,70,.08)}
.brand-mark{width:42px;height:42px;border-radius:12px;background:#172033;color:#fff;display:grid;place-items:center;font-weight:800;margin-bottom:18px}
.login-card h1{margin:0}.muted{color:#7b8596}.login-card form{display:grid;gap:15px;margin-top:24px}.login-card label,.modal label{display:grid;gap:7px;font-size:13px;font-weight:650}
input,select,textarea{font:inherit;border:1px solid #d8dee8;border-radius:9px;padding:11px;background:#fff}input:focus,select:focus,textarea:focus{outline:2px solid #dfe5ee}
.error{background:#fff0f0;color:#9d3535;border:1px solid #f0c9c9;border-radius:10px;padding:10px 12px;margin-bottom:15px}.hidden{display:none}
.loading,.setup{max-width:600px;margin:15vh auto;text-align:center;padding:30px}.setup{background:#fff;border:1px solid #e3e8ef;border-radius:16px}
.empty{padding:30px;text-align:center;color:#7b8596}.modal-backdrop{position:fixed;inset:0;background:rgba(16,24,40,.42);display:grid;place-items:center;padding:20px}
.modal{background:#fff;border-radius:16px;padding:24px;width:min(500px,100%)}.modal h2{margin-top:0}.modal-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:18px}
.vendor-summary{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:20px}.mini{border:1px solid #e5e9f0;border-radius:12px;padding:15px}
.mini span{display:block;color:#7b8596;font-size:12px;margin-bottom:7px}.mini strong{font-size:24px}.availability-list{display:grid;gap:8px}
.availability-row{display:flex;justify-content:space-between;align-items:center;padding:15px;border:1px solid #edf0f4;border-radius:11px}
@media(max-width:800px){.stats-grid,.vendor-summary{grid-template-columns:repeat(2,1fr)}.status-card{align-items:flex-start;flex-direction:column}.topbar{padding:0 16px}.content{padding:24px 14px}.userbar>span:first-child{display:none}}
@media(max-width:480px){.stats-grid,.vendor-summary{grid-template-columns:1fr 1fr}.hero h1{font-size:24px}}

.button-row { display:flex; flex-wrap:wrap; gap:6px; align-items:center; }

.edit-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:12px}.edit-grid label{font-size:12px}@media(max-width:560px){.edit-grid{grid-template-columns:1fr}}

.modal-wide{width:min(1050px,100%)}.inline-check{display:flex!important;grid-template-columns:none!important;align-items:center;gap:7px!important;white-space:nowrap}.inline-check input{width:auto}.agent-add-box{margin-top:22px;padding-top:18px;border-top:1px solid #edf0f4}.agent-add-box h3{margin:0 0 6px;font-size:16px}.modal-wide table select{min-width:120px}.modal-wide .small{padding:7px 10px}